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We collect payment upon completion of the job we might require a deposit if repairs require a part order the deposited amount and service call will apply toward the repair.
We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to: • Protect and defend the rights or property of our Website and related properties • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties
SURVEYS & CONTESTS:
From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
No warranty on damage caused by external problems or interference by anyone else (other than Total Appliances Service technicians) sensing or tampering with the repair.Warranty is not applicable to the following parts: discontinued or obsolete parts, refrigerants, filters, access valves, fuses, wires. Warranty against manufacturing defect only Warranty does not cover damage due to water, high voltage fluctuations or any alteration or tempered by third part technicians.